Choosing the right commercial cleaning service can be a difficult task, not only do you have to make sure that they can fulfill your cleaning needs, there is also a level of trust needed in letting them enter your office building, retail store or department store. Here are some questions to consider when choosing a commercial cleaning service company or janitorial service to ensure value, security and experience.

How long have they been in business?

The longer the cleaning company has been in business the more loyal customers they probably have. The more loyal customers they have the more reliable and trustworthy the company is. Also it shows that they are experienced and might know a few tricks of the trade that newer commercial cleaning companies might not be aware of.

What cleaning services do they provide?

You should research what cleaning services they provide because it is important that the cleaning company can meet your needs. Be sure to learn about all the services the cleaning company has listed.  Some businesses don’t realize that the cleaning company that they are paying for window cleaning or carpet cleaning might also offer floor waxing services or janitorial services.

Are they bonded and insured?

This is very important because it covers you from liability if damage is done to your home or property. Workers compensation insurance will cover the cleaning company’s employees should they get injured on the job.

Do they have references?

Ask for a list of references. Customer loyalty is very important in the commercial cleaning industry and as a result a list of references is a great way to determine what loyal customers are saying about a commercial cleaning company.

Do they provide customer service?

Customer service is very important because no person or company is perfect and mistakes can happen on the job. By inquiring about customer service you can find out how the cleaning company deals with a complaint.